At Manna Crockery, we protect your privacy and ensure your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and interact with our services.

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1 Personal Information

When you interact with our website, we may collect the following personal details:

• Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Payment Information (processed securely through third-party payment gateways)

1.2 Non-Personal Information

We may also collect non-personal data such as:

• Browser type and version
• IP address
• Device type
• Website interaction (pages visited, time spent, etc.)
• Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders (including shipping, invoicing, and order updates).
• To improve our website and services by analyzing customer behavior.
• To personalize your shopping experience and recommend relevant products.
• To communicate with you regarding your orders, promotions, and customer support inquiries.
• To detect and prevent fraud or security risks.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

• Third-Party Service Providers: Payment processors, delivery partners, and analytics providers to enhance our services.
• Legal Authorities: If required by law, or to prevent fraud and security threats.
• Marketing Partners: Only if you opt-in for promotions and newsletters.

All third-party partners are required to comply with strict data protection policies to keep your information secure.

4. Data Security

We take strict security measures to protect your personal information from unauthorized access, loss, or misuse. These include:
       Secure Socket Layer (SSL) encryption for safe transactions.
       Firewalls and security protocols to prevent data breaches.
       Limited access to personal data, only available to authorized personnel.

Despite our best efforts, no online transmission is 100% secure. We encourage users to keep their login credentials confidential.

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small files stored on your device that help us improve your browsing experience.

5.2 How We Use Cookies

We use cookies to:

• Remember your preferences and past shopping history.
• Improve website performance and security.
• Provide personalized product recommendations.

You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt-out of marketing emails at any time.
• Disable cookies via your browser settings.

For account deletions or data requests, please contact our support team at info@mannacrockery.pk .

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal data.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage users to review this page periodically.